DELIVERY AND POSTAGE
All orders received by 3.30pm are despatched on the same business working day (subject to stock availability).
If you require your order urgently, we can provide a guaranteed next day service at an additional charge, for more information please contact us directly.
You will receive your order depending on the delivery option you choose.
ALL TRANSACTIONS SAFE & SECURE
Any card payment details you provide when completing an order will not be stored on any of our company systems or databases, we will ask you for payment details every time you make a purchase with us.
The FirstInks Buyer Protection Program provides an additional measure of safety. By purchasing with FirstInks.com your transaction is covered against any possible fraud. In the unlikely event of fraud, the value of your transaction (up to £250) will be returned to your account.
YOU NEED TO FIND PUT ABOUT INSURANCE BEFORE MAKING THIS STATEMENT LIVE.
OUR 100% NO-RISK MONEY BACK GUARANTEE
We are so confident that you will be satisfied with our products that we offer a 100% money back guarantee if you are not completely satisfied with your products after trying them for a fortnight.
You can simply send the items back to us no questions asked.
After the first two weeks, our products continue to be guaranteed for 30 days against manufacturing defects.
In the event that you are returning an item, please include a note with your name and address. If there is a manufacturing defect, please describe it (we want to make sure it never happens again), and please state whether you want a replacement or a full refund. Send your note and product to:
Attn: Returns Department
Unit 5, Stonefield Way
Your replacement or refund will be dispatched to you promptly and we will send you an email to acknowledge the refund has been processed.